Which phone number for TCR Registration
Aug 22, 2023 at 11:23am • 1 replies • 0 likes
Jennifer Astolfi
We have a Spectrum Business Connect phone number that is absolutely never dialed. It is my understanding (I didn’t set it up) that this line is ”pointed to” our company main phone number 972–304-1800 that is managed by RingCentral. With RingCentral we have this 972-304-1800 number forwarding all calls to the owner’s cell phone exclusively. Business phone 972-304-1800 cannot accept text messages nor the number assigned to us by Spectrum. Everything actually comes to and from a cell phone managed by a third party. We practically never text with a customer or vendor - it is an odd occurrence if ever done. Do we need to register? Which number do we register?
on Aug 1, 2023 at 8:19am • 0 likes
Hello @Jennifer Astolfi, I am currently gathering additional information regarding your concern. Please be assured that I will provide you with an update as soon as possible.
on Aug 7, 2023 at 8:49am • 0 likes
Hi @Jennifer Astolfi, since I have referred you to one of the Product Managers who assist with TCR, is there anything else you need help with?
on Aug 9, 2023 at 10:09am • 0 likes
I have not received any communication thus far. I really don’t know how to proceed. I was alerted to this TCR registration at the last minute and am feeling a bit anxious about completing it before the deadline.
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