Question

Cant log in to RIngcentral/Glip via Chromium on Ubuntu

  • 17 June 2019
  • 1 reply
  • 308 views

I use Glip over 3 years (with much pain, not because I love pain), particularly on Linux I run Chromium and each time as session expires I need to walk through the following:

- enter all my credentials

- RC requests the security code and sends it to email

- I enter the code and getting "We cant recognize the device"

- WTF? Chrome and Chromium are relatives

- then using the workaround: reset the password

- get the reset link on my email, navigate

- enter the same password

- log in to Glip successfully. Here you CAN recognize the device, right?


Any chance to get it fixed?


I can log in to Glip with Firefox on Linux


Details:

Chromium 74.0.3729.169

Ubuntu 19.04 (64 bit)



1 reply

Hi Sergey, 

Check and see if you have any Ad Block extension/plug-ins installed, especially the one named uBlock Origin. Ad Block tools cause this error a lot. 

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