I can't get hold of my sales rep for support, who should I contact?

  • 11 December 2023
  • 1 reply

Hello, I have several issues that I need help with but my sales rep is no longer answering my calls/texts/emails.

I was unknowingly charged for the phone device, my sales rep said he'll try to get credit to my account, but I haven't heard back. I also need assistance with setting up another phone but cannot get help. Who is the best department to escalate this to?

1 reply

Userlevel 2

Hey Lydia, to assist you with your concern, please connect with me at This will enable me to reach out to your Account Manager and provide you with the necessary assistance. Thank you.