is there any way that admin can access call transcript and notes in admin portal for all calls.Â
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is there any way that admin can access call transcript and notes in admin portal for all calls.Â
If you’re a RingEX admin who has enabled AI notes and transcription for your teams, you don’t have access to those transcripts and notes. They can be shared with you, but you can’t access them from the backend.Â
This is functionality that exists in RingSense though.
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