question

Robert Archard avatar image
Robert Archard asked Robert Archard answered

RingCentral App: User vs Computer mode installations

The RingCentral App can be installed with an EXE (user mode) or an MSI (computer mode). Unfortunately, both can be installed. We only want the MSI installed.
One of our other vendors uses an MSI for installing, but is capable of doing user and computer mode installations, interactive and unattended. A single installer would make it easier to only allow a single installation of the app in user mode or computer mode.

ringcentral app
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Anirban avatar image
Anirban answered

Your question is not quite clear though. Do you only need a single installation file for unattended installation? Can you please check here: https://support.ringcentral.com/download.html

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Robert Archard avatar image
Robert Archard answered

It would be great to have a single MSI for interactive and unattended installations that support user mode and computer mode installations. We work with another vendor that has this. It can be done.

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