question

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Outplay RingCentral asked Phong Vu answered

Turn off Authentication for recordings

I'm using RingCentral Embeddable JS and making use of Logger Button (https://github.com/ringcentral/ringcentral-embeddable/blob/master/docs/third-party-service-in-widget.md#add-call-logger-button-in-calls-page)

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I'm able to get Call Details

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Is there a way get recordings URL which doesn't ask for authentication, or any possibility to turn of authentication for recordings?

call recording
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1637210457184.png (432.9 KiB)
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Phong Vu answered

No, call recording content must be protected and only an authorized user (a super admin or the owner) can access the recording using their valid access token.

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