Hello,
For our new sandbox account we are getting Reg MSG-242", "message" : "The requested feature is not available".. can you please let us know the reason for this code? In my account it's showing active.
Hello,
For our new sandbox account we are getting Reg MSG-242", "message" : "The requested feature is not available".. can you please let us know the reason for this code? In my account it's showing active.
Can you check if you are able to send messages via softphone.
Same issue I can find here
https://forums.developers.ringcentral.com/questions/9693/send-sms-in-production-msg-242-error.html
Also check the phone number you are sending the sms request in api
I am also facing the same issue: RCRequestId: 4b53b64e-9d3c-11ea-82f2-005056bbcdd9 and number +14705025057
can you validate this number registered correctly?
I am facing the same issue for "error code: MSG-242, Requested Feature is Not Available" while using the production environment. Whereas every thing works fine for sandbox environment. Below are the screenshots of my "Postman" environment setup and response of the "send SMS" endpoint.
Environment variables setup:
Response of "Send SMS endpoint":
I have created the App using JWT Auth.
Can you call this API and check if the number has the SmsSender feature. If it has the feature and still fails sending, then open a support ticket.
As you said to call that API endpoint. I tried it but, it is showing this
What is the valid authorization header.
My postman headers: They are getting the values from environment variables.
Value calculation for "basic_auth_header" environment variable:
That is your Postman environment setting and I cannot say much about it.
If you could call the other APIs, you should be able to call the API I mentioned. At least, it should not fail with the error "Invalid Authorization header"
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
4 People are following this question.