question

Michael Reeder avatar image
Michael Reeder asked Becky-Community_Manager commented

Trash Location in Either Windows App or Web Browser??

There HAS to be an easy answer to this...

I'm looking for a trash can icon or trash section -- need to find deleted faxes. I've looked all over both the Windows 10 Ring Central App (told no trash can there anymore) and the Web Browser-based customer portal online and admin portal (told it IS in customer portal online).


*WHERE* is it??


Thanks,

Michael

fax
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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

Michael, I saw your post in the other thread.
As I mentioned there - that trash icon is found in the Admin Portal. as this does not exist in the app or web version currently.

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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered Becky-Community_Manager commented

@Michael Reeder You may refer to this KB article, https://support.ringcentral.com/article/Retrieve-Deleted-Messages-RingCentral.html.

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Michael Reeder avatar image Michael Reeder commented ·

Mary and Becky -- Thank you so much! Wow - that was obscure, but found it. -- Michael

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mary-community-moderator avatar image mary-community-moderator ♦♦ Michael Reeder commented ·

You're welcome!

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ Michael Reeder commented ·

Awesome! Glad we could help!

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