question

kakar avatar image
kakar asked Phong Vu answered

Separate call log and messages in api response

Hello all
is there a way to separate call log and messages logs in api response that which sms/call made through rigncentral software/api/web ?

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1 Answer

Phong Vu avatar image
Phong Vu answered

What API are you talking about?

- The Call Log gives you call data including voicemail and fax if any. You can exclude Fax using the "type" filter.

- The Message Store API gives you text message data including voicemail and Fax. You can exclude data type using the "messageType" filter.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys