question

Mariela Portillo avatar image
Mariela Portillo asked mary-community-moderator answered

Import my contacts from DYL

Hi, i need help! I have all my contacts from DYL, I save in excell.csv and when I upload the system don't shows me any error and is "suppose" i upload all the contacts but No :(

Someone can tell me how I can upload if I have everything in excell?

contacts
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Importing contacts is a bit tricky. It requires information that will fail if it's not included in the CSV.

Here's a KB article for fixing errors when importing contacts into your account.

https://support.ringcentral.com/article/10760-Fix-Errors-when-Importing-your-Personal-Contacts-List.html

If you still encounter an issue after following the steps, please reach out to Technical Support so they can assist you. Submit a ticket here.

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