Error Code: CMN-405

Question

question

Sy Hasan asked May 4, '22 Phong Vu commented May 5, '22

Hi everyone,

I get a CMN-405 error. Any ideas why this may be happening?

Thanks!

errors

image.png (44.2 KiB)

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

Answer 1 · 2022-05-04T18:44:01Z

Phong Vu answered May 4, '22 Phong Vu commented May 5, '22

It is clear that you have not authenticate your app to access the platform.

Read these documentation to learn how to create and app, authenticate and call the APIs

Ask in a different thread if and when you have a particular question.

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Sy Hasan commented · May 05, 2022 at 05:38 AM

@Phong Vu It appears I have authorized it. However, I receive what you will see below when attempting to use the callback URI: https://app.workato.com/oauth/callback

"Workato OAuth authorization failed Unknown/invalid shared account with id ="

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Phong Vu ♦♦ Sy Hasan commented · May 05, 2022 at 03:55 PM

What is your app client id? How do you call the /authorize to authenticate?

Provide some code snippet w/o sensitive information.

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