question

John Gladson Moses avatar image
John Gladson Moses asked Phong Vu answered

RecordingID is not coming for some calls in the CallLog API's & embedded widget

RecordingID not coming for some calls in the CallLog API's and embedded widget app as well.

Embedded widget - window.phone.callshistory object - RecordingID for some calls not coming.


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1 Answer

Phong Vu avatar image
Phong Vu answered

It would take about 20 to 30 seconds to get the recording. If you still don't see it from your call log response. Make sure that it does exist by login to the web service and look from the call log list.

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