We are having an intermittent issue when transferring calls to cell numbers. We use the Ask first options and I connect to the person to receive the transfer to announce the call, but after clicking complete transfer the call is lost.
We are having an intermittent issue when transferring calls to cell numbers. We use the Ask first options and I connect to the person to receive the transfer to announce the call, but after clicking complete transfer the call is lost.
Hey Sue,
You'll need to open a case with our tech support team to further troubleshoot this: https://support.ringcentral.com/new-case.html
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