question

Devon Taylor avatar image
Devon Taylor asked mary-community-moderator answered

Setting Up Priority in Queues by incoming call numbers

I am trying to see if my system has the capability of creating Queue priorities based on incoming caller IDs. So if a customer is a higher priority they get put to the front of the line.

call queues
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

This is currently not a feature, @Devon Taylor. You may submit a feature request at https://support.ringcentral.com/new-case.html.

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