question

jayraj-berde avatar image
jayraj-berde asked shni answered

Audit Trail should show if user downloaded calls or heard the recordings

Audit Trail should show if a user downloaded calls or heard the recordings from a different group or any group.


Currently, audit trail does not have ability to show what activity standard user has done expect login and logout or change any permission

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shni avatar image
shni answered

@jayraj-berde

I think this is what you are talking about. If it is, please Vote for it.
https://ideas.ringcentral.com/ideas/CUSTCOM-I-6046

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys