Is there any way catch all VoiceMail events for all users in my company account ?

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Zahir Olmez asked Oct 13, '22 Zahir Olmez commented Oct 14, '22

Is there any way catch all VoiceMail events for all users in my company account ?

Hi is there any way to catch all calls to VoiceMail for all users inside our company with super user?

/restapi/v1.0/account/~/extension/~/voicemail This is how I try but "Not allowed subscribe for messages to other extensions% " i get the error.

Request

"eventFilters" => array:2 [

0 => "/restapi/v1.0/account/~/presence"

1 => "/restapi/v1.0/account/~/extension/~/voicemail"

]

"deliveryMode" => array:2 [

"transportType" => "WebHook"

"address" => "......."

]

"expiresIn" => 31556926

]

Could you please help for this ?

webhooks voicemail extension

1 |3000

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Answer 1 · 2022-10-13T23:08:14Z

Phong Vu answered Oct 13, '22 Zahir Olmez commented Oct 14, '22

If you need to get voicemail notification for other extensions, the only way is subscribing for the /restapi/v1.0/account/~/telephony/sessions?direction=Inbound event notification. Then when you catch the event, parse it as shown in the example code below

...
// received thru your Webhook callback endpoint
var party = req.body.body.parties[
if (party.extensionId){
  if(party.status.code == "Disconnected"){
    if (party.status.reason == 'Voicemail'){
      // there is a voice mail
      ...
    }
  }
}

1

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Zahir Olmez commented · Oct 14, 2022 at 08:07 AM

Hi @Phong Vu thank you. I will check and reach here.

0 ·

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