Fetching RingOut destination using Voice API

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Call Sights asked Oct 21, '22 Call Sights commented Oct 28, '22

Fetching RingOut destination using Voice API

Hi, we're using the Voice API through the .Net SDK. We'd like to find out how to fetch the user's current set RingOut destination/telephone number. I mean the value that is configured in the RingCentral desktop client (Settings->Phone->Outgoing calls). Is it possible to get this value, please?

rest api

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2022-10-24T15:09:29Z

Phong Vu answered Oct 24, '22

Call this API and detect the "AdditionalSoftPhone" within the byFeature object to get the default caller id set by the RC app.

RestClient rc = new RestClient(RINGCENTRAL_CLIENTID, RINGCENTRAL_CLIENTSECRET, true);
await rc.Authorize(RINGCENTRAL_USERNAME, RINGCENTRAL_EXTENSION, RINGCENTRAL_PASSWORD);

var resp = await rc.Restapi().Account().Extension().CallerId().Get();
foreach (var feature in resp.byFeature)
{
    Console.WriteLine("-----");
    Console.WriteLine("Feature: " + JsonConvert.SerializeObject(feature));
}

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Answer 2 · 2022-10-27T22:48:20Z

Call Sights answered Oct 27, '22 Call Sights commented Oct 28, '22

@Phong Vu

This is the number that I'm hoping to get. I didn't see it in any of the "Features" that you mentioned above:

1666910878399.png (44.2 KiB)

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Phong Vu ♦♦ commented · Oct 28, 2022 at 02:17 PM

That is not what you asked in your question. That is the screenshot when you make a call, not the setting. Here is the setting you asked (Settings->Phone->Outgoing calls)

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screen-shot-2022-10-28-at-71455-am.png (146.8 KiB)

Call Sights Phong Vu ♦♦ commented · Oct 28, 2022 at 02:28 PM

Hi @Phong Vu Yes, I'm sorry. I was not clear enough. Thank you for answering my original question accurately. Is it possible to get the value as per my screenshot, from under the "Manage" option? Is it even stored on the server?

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