question

Nguyen Yen avatar image
Nguyen Yen asked Nguyen Yen commented

How to sync the incoming sms?

Hello!

Currently, I am setting up the scheduled job that is using the API: https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/extension/extensionId/message-store to get messages and sync them to my system but it is inconvenient. I need a method that can sync the SMS immediately whenever the message is sent to the Ringcentral number. Is there any method that can do it, such as webhook? Please advise.

sms and text messaging
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1 Answer

Mike Stowe avatar image
Mike Stowe answered Nguyen Yen commented

You can take advantage of the instant message webhook/ notification to be notified whenever there is a new inbound SMS message.

More information is available here: https://developers.ringcentral.com/guide/notifications/webhooks/creating-webhooks

Please let me know if you have any questions.

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Nguyen Yen avatar image Nguyen Yen commented ·

Thank you for your support. It is very helpful.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys