question

Brent Logan avatar image
Brent Logan asked mary-community-moderator answered

PC app memory usage

My PC app is using 450 MB of memory. Is that normal? How can I reduce it?

When I look at the task manager on my PC it shows (11) subprocesses. Is this part of the problem?

ringcentral app
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

The memory size is normal, according to our App Specialists. Our app is an Electron-based app, and it will pre-load/cache some messages/images for the users so that they can see the contents "instantly."

But they would like to check your logs, too. Could you please report this issue from the Resource Center tab in your app?

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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