question

Chady Boutros avatar image
Chady Boutros asked Phong Vu answered

Listen to ongoing active call from another extension

Hi Mr. @Phong Vu

Could you please help me with the API which allows me to listen to the ongoing/active call from another extension? I could find "Supervise" API but that works only for Soft/Hard phone.


Appreciate your help. Thanks!

call handling
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Phong Vu avatar image
Phong Vu answered

Can you explain more on what you wrote ".. that works only for Soft/Hard phone"? If not soft phone or hard phone, then what type of a device do you expect to listen to the call?

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

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