question

Alex Arana avatar image
Alex Arana asked Mike Stowe commented

Can't send texts today 3/6/23

We've not been able to send any texts all day. Able to receive texts.

sms and text messaging
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Mike Stowe avatar image Mike Stowe ♦♦ commented ·

We are seeing some customers experiencing issues when sending to a single provider, and our team is working on resolving this as quickly as possible. For the latest updates, please visit https://status.ringcentral.com/

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Michi Reyes avatar image
Michi Reyes answered

So today I discovered if you have an alternate number you have accessible to you - you can switch and possibly send text that way - I always text from our main line, but when I change and sent text from my direct line they go through. Not sure if you have that option - but if you do - worth a shot! BUT NOT IDEAL - very confusing to our clients.

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