question

David Hazen avatar image
David Hazen asked Phong Vu answered

SMS issues

Starting on 3-11-2023 the text message started having massive failure. Almost all my text messaged that have pictures attached to them or link are failing. Please tell me how to submit a support ticket to the Text Developers?

sms and text messaging
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1 Answer

Phong Vu avatar image
Phong Vu answered

Did you click on the link on the top banner? If not, please click this to see the requirements.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

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  • On Windows: press "Ctrl + F2" keys