Observed Behaviour:
When clicking on a "rcmobile" Ring Out link as documented in the developer portal, the RingCentral app opens, but the number from the link does not get populated in the app, and a call is not placed.
Expected Behaviour:
When clicking the Ring Out link from the example code below, the RingCentral sales number is called.
This have been observed with:
- OS: macOS Sierra 10.12 (16A323)
- RingCentral App: 8.2.1.22660 (64-bit), 8.3.4.24012 (64-bit)
- Browsers: Firefox 49.0.1, Chrome 53.0.2785.116 (64-bit), Safari 10.0 (12602.1.50.0.10)
This does function as intended on the iPhone using iOS 10.0.3 and RingCentral 8.3.0.
HTML Sample for Testing:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "" target="_blank">http://www.w3.org/TR/html4/loose.dtd">; <html lang="en"> <head> <meta http-equiv="content-type" content="text/html; charset=utf-8"> <title>Ring Central Desktop Link</title> </head> <body> <h1>Click to Call</h1> <div> <p> <a href="rcmobile://call?number=08000988136">RingCentral Sales Number</a> </p> </div> </body> </html>