How to update Caller-Id (Using API & Nuget pkg)

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corey-tenney9911 asked Apr 27, '18 corey-tenney9911 answered May 3, '18

How to update Caller-Id (Using API & Nuget pkg)

I am currently writing a utility to get the current caller-id settings for all of our extensions (1900+) and then someone will be doing some magic work in excel, and then reuploading the changes to a certain number of rows. Anyway I am just trying to update a single record at this point and here is what I have:

    CallerIdMainClass cidMC = new CallerIdMainClass();
 
    List<ByFeature> byf = new List<ByFeature>();      cidMC.byFeature = new List<ByFeature>();         if (ext.alternate != "")      {      ByFeature feat = new ByFeature();      feat.feature = "Alternate";         CallerId cid = new CallerId();      cid.type = "PhoneNumber";         PhoneInfo pi = new PhoneInfo();      pi.id = ext.alternateId;      pi.phoneNumber = ext.alternate;      pi.uri = ext.alternateUri;         cid.phoneInfo = pi;      feat.callerId = cid;         cidMC.byFeature.Add(feat);      }      cidMC.uri = "https://platform.devtest.ringcentral.com/restapi/v1.0/account/237848004/extension/237848004/caller-id";      var request = JsonConvert.SerializeObject(cidMC, Formatting.Indented);      var response = await rcClient.Extension(dr["extensionId"].ToString()).CallerId().Put(request);

request becomes this:

{ "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/237848004/extension/237848004/caller-i...;,

"byFeature": [

{

"feature": "Alternate",

"callerId": {

"type": "PhoneNumber",

"phoneInfo": {

"id": "322761004",

"uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/237848004/phone-number/322761004";,

"phoneNumber": "+13128589611"

}

]

}

However I am getting a 400 Bad Request back. What am I doing wrong?

rest api caller id

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2018-04-27T17:27:03Z

Phong Vu answered Apr 27, '18

Hi Corey,

Looking at your provided request, I found some mistake in the request itself.

"phoneInfo": {
                 
              "id": "322761004",
              "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/237848004/phone-number/322761004";,
              "phoneNumber": "+13128589611"
            }

Read the API reference at update a caller ID. The phoneInfo in the update (PUT) request is an object which includes only the id parameter. The uri and the phoneNumber is not valid there.

Can you modify and give a try again.

+ Phong

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Answer 2 · 2018-04-28T05:40:52Z

Tyler Liu answered Apr 28, '18

cidMC.uri = " https://platform.devtest.ringcentral.com/restapi/v1.0/account/237848004/extension/237848004/caller-i...;

You don't have to specify the uri in request body.

I checked the API reference: https://developer.ringcentral.com/api-docs/latest/index.html#!#RefUpdateCallerId it does say uri is a property in the request body. But the sample below doesn't have this property at all. And lots of other API calls also don't have it.

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Answer 3 · 2018-04-30T16:00:34Z

corey-tenney9911 answered Apr 30, '18

Tyler thanks for your assistance. I changed all this today and still receive an error. Here is the json I am sending:

{
"byFeature": [
{
"feature": "Alternate",
"callerId": {
"type": "PhoneNumber",
"phoneInfo": {
"id": "322761004"
}
}
}
]
}

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Answer 4 · 2018-05-02T03:05:43Z

Tyler Liu answered May 2, '18

Catch the exception and print the detailed error message: https://github.com/ringcentral/ringcentral-csharp-client#exception-handling

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Answer 5 · 2018-05-02T15:07:58Z

corey-tenney9911 answered May 2, '18

{
"errorCode" : "InvalidParameter",
"message" : "Parameter [] value is invalid",
"errors" : [ {
"errorCode" : "CMN-101",
"message" : "Parameter [] value is invalid",
"parameterName" : ""
} ],
"parameterName" : ""
}

So what parameter am I missing?

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Answer 6 · 2018-05-03T01:00:11Z

Tyler Liu answered May 3, '18

Frankly speaking, I don't know because the error message doesn't tell which parameter is wrong.

I check the API reference page and I found the following snippet:

{        "feature": "Alternate",        "callerId": {          "phoneInfo": { "id": "1155244004" }        }

},

It's different from yours. Could you please remove "type": "PhoneNumber", and try again?

If it still doesn't work, please submit a help ticket and engineers there will take a look.

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Answer 7 · 2018-05-03T19:29:45Z

corey-tenney9911 answered May 3, '18

That didnt work either. I put in a support email.

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