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nikolay-naau12016 asked Tyler Liu commented

How many Custom Answering Rules we can add to IVR Settings by api?

We are developing integration for the Ringcentral and CRM system . In which we plan to add a smart call forwarding. To do this, we need to use methods such as Create Company Call Handling Rule [Beta]. To dynamically change and add rules. How many Custom Answering Rules we can add to IVR Settings by api? Are there any limits for adding rules?

rest apiivr
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Tyler Liu answered
https://developer.ringcentral.com/legacy-api-reference/index.html#!#RefCreateCustomAnsweringRule

Documentation here doesn't mention any limit. So there should be no limit.  Please let me know if it is not.
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nikolay-naau12016 answered Tyler Liu commented

Thanks for the answer. To  Create Company Call Handling Rule [Beta] via the API, you must have an EditAccounts permission. Could you add to our application amocrmTest the EditAccounts permission?
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Tyler Liu avatar image Tyler Liu ♦ commented ·
If the app is still sandboxed, you can add the permission yourself.

If it is already production, the recommended way is to create a new app instead and switch over.
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nikolay-naau12016 answered Tyler Liu commented
On this issue have already made a request for technical support. Here are the Case numbers - 07708917, 07713238
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Tyler Liu avatar image Tyler Liu ♦ commented ·
That's OK. We have dedicated engineers to handle support cases.
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