question

rick-calhoun avatar image
rick-calhoun asked mshaffar answered

cannot access administrative settings on phone

I am trying to access the Administrative Settings on the Advanced Menu but it does not appear. Why? The phone is a Polycom VVX-601 purchased through RingCentral

admin portallog in
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

2 Answers

mary-community-moderator avatar image
mary-community-moderator answered
Hi Rick,

The phone is locked with RingCentral and it has a unique admin password. Please reach out to Technical Support regarding this.


1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mshaffar avatar image
mshaffar answered
Busnes phone
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app