question

matt-kelling avatar image
matt-kelling asked jenn-community-moderator commented

Today is July 5th...I need to see a fax that was sent on May 25th. How can i find this?

I am trying to find a fax that I send 1.5 months ago. I can't find it. How can I see this?

fax
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

2 Answers

saadetswift16514 avatar image
saadetswift16514 answered
Hi Matt, please see our Message Storage and Data Retention Policy.

I would suggest using something like RC Archiver or your own Cloud Drive to keep record of messages you receive/send.
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

kin-shing-wong avatar image
kin-shing-wong answered jenn-community-moderator commented
After I login I can't find the fax icon
1 comment
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

jenn-community-moderator avatar image jenn-community-moderator ♦ commented ·
Hello Kin,

Are you using an app? 
You can check your fax too from your online web portal.
Log in here.

Thanks! 
0 Likes 0 ·
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app