question

yordanos-ayele avatar image
yordanos-ayele asked Becky-Community_Manager edited

Super Admin Ability to Emulate Extensions

This is a feature request to give Super Admins the ability to emulate extensions and log into Admin Portal as the users and see the view of the user without using their password to log in.

app administration
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1 Answer

Phong Vu avatar image
Phong Vu answered

This is supported. What activities do you want to operate on the other user extensions?

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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