How to Use PHP on Cpanel to get Call Logs From All Users

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DANG designs asked Dec 18, '20 Phong Vu commented Jan 4, '21

How to Use PHP on Cpanel to get Call Logs From All Users

I've been researching on how to access the logs for RingCentral for a while now and I'm having a bit of trouble. Essentially, I want to use a file on our web server to call the API and fetch all the records for every user (not just the owner account that I have the credentials set up on). Afterwards, I plan to store them in our database but I don't think I'll have issues there. From the link below, and other alternatives I've tried (Zapier), it appears that I need the username, password, and extension to get all this information collectively. Is there a way to get this information without requiring all users' passwords?

https://developers.ringcentral.com/guide/voice/call-log/reading-call-log#php

rest api call logs

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2020-12-18T18:05:34Z

Phong Vu answered Dec 18, '20 Phong Vu commented Jan 4, '21

You need to login your app with an admin user and use the account call log API:

https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog

6

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

DANG designs commented · Dec 18, 2020 at 08:46 PM

Thank you for reaching out!

I think that page leads me to have more questions. What is the accountid and where can I find it in the ringCentral account? What is the serverURL for the getenv variable? Also, the 27th line shows login information where the password is still required, right?

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Phong Vu ♦♦ DANG designs commented · Dec 18, 2020 at 09:52 PM

Just use the tilde sign "~" for the account id. And of course you need to have a username/password credentials to log in.

More references:

https://medium.com/ringcentral-developers/visualize-your-business-communications-history-2c81f85c324a

https://medium.com/ringcentral-developers/downloading-call-log-using-ringcentral-call-log-api-endpoint-quick-tip-1ac27aaa82bc

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DANG designs Phong Vu ♦♦ commented · Dec 30, 2020 at 07:35 PM

Thanks for the heads up. I'm still having a bit of trouble. I can get the authorization code now but I can't seem to get the token. Here is the code that I'm using:

curl_setopt_array($curlpost, array(
    CURLOPT_URL => "https://platform.devtest.ringcentral.com/restapi/oauth/token?code={$authCode}&grant_type={$grant_type}&redirect_uri={$redirect_uri}",
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_ENCODING => "",
    CURLOPT_MAXREDIRS => 10,
    CURLOPT_TIMEOUT => 0,
    CURLOPT_FOLLOWLOCATION => true,
    CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
    CURLOPT_CUSTOMREQUEST => "POST",
    CURLOPT_HTTPHEADER => array(
        "Accept: application/json",
        "Content-Type: application/x-www-form-urlencoded",
        "Authorization: Basic " .$base64test
    ),
    ));

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