question

Suzy Chappuis avatar image
Suzy Chappuis asked mary-community-moderator answered

Is it possible to change id on outgoing text messages

Is it possible to change the id on outgoing text messages to clients so they see the company name?

caller id
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi Suzy, only outgoing caller ID number can be changed, not name. You can check on this link https://support.ringcentral.com/article/6110.html

1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app