question

Amy Anderson avatar image
Amy Anderson asked mary-community-moderator commented

Can anyone tell me how many toll-free minutes are included in the "Calling Credits Package 20"?

I know we're getting overages and am working with my sales rep to get a bundle. Need to prove which bundle is enough, so I need to know how many minutes we're going over each month. The only detail on the bill is the number of calling credits packages we're auto-purchasing each month.

billing
1 |3000
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered mary-community-moderator commented

Hello Andy, the $20 PCC is equivalent to 513 Plan minutes at 4¢.

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julian-nuss avatar image julian-nuss commented ·

This is wonderful information that in no way tells me what this charge is for. What is a 513 plan and why are we being charged for it? Thanks

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mary-community-moderator avatar image mary-community-moderator ♦♦ julian-nuss commented ·

You may check the KB article below, Julian.

https://support.ringcentral.com/article/What-is-Calling-Credit-Package.html

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