question

Faiz Hirani avatar image
Faiz Hirani asked Phong Vu answered

Embed SMS body in rcmobile href

I'm looking to embed text in the rcmobile href such that it prepopulates directly in the Ring Central Softphone.

Basically, I have a button on my application with the following code:

<a href="rcmobile://sms?number=xxx&body=test"

I would like pressing that button to

  1. open up the Softphone,
  2. populate xxx as the number,
  3. and populate 'test' as the text.

Then the user can just press send to send off the SMS message. It does steps 1 and 2, however, it does not do step 3.

Is there a way to also do step 3?

I am aware of https://forums.developers.ringcentral.com/questions/1380/ringcentral-embeddable-sms-pass-the-message-after.html, however, on macOS the sms:// is not available as it just opens the iMessage app.

Thanks!

sms and text messagingsoftphone
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sal-dashyan12945 avatar image
sal-dashyan12945 answered

Any update?

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Phong Vu avatar image
Phong Vu answered

Unfortunately, the SoftPhone app does not support populating the message body. And there is no update to the app.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys