question

keyur mehta avatar image
keyur mehta asked Phong Vu answered

How to get "Missed Call" log using webhook subscription.

Hello,

We are using a ring central call service with a webhook subscription. At present, we are getting different types of call log notifications through webhook subscriptions (No Call / Ringing / CallConnected). When any incoming call activity occurs, we are getting call log details through notification from ring central using webhook. Now We would like to get "Missed Call" log details through a webhook subscription.

Is there any way to get a "Missed Call" push notification from ring central to webhook?


Regards,

Keyur

webhooks
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1 Answer

Phong Vu avatar image
Phong Vu answered

Use the telephony event notification filter with the missedCall parameter

/restapi/v1.0/account/{accountId}/extension/{extensionId}/telephony/sessions?missedCall=true


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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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