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RingSense AI for RingEX Early Access Preview
May 10, 2024 at 8:00pm   •   0 replies  •  0 likes
If you have joined the RingSense AI for RingEX waitlist for the early access preview, and have received a confirmation email confirming access, the information below will help you make the most out of the features.

Participants have free, limited time access to AI-powered features like real-time note-taking, AI writer for team messaging, and more for all users in your account.

Check out the video and knowledge base article below to see these capabilities in action and share it with your users.

RingSense AI for RingEX Video
How To - AI notes
How To - Conversation Intelligence

Want to learn more about RingCentral's AI capabilities?
Hear from our panel of experts on Monday, May 13 & Wednesday, May 15, who will walk you through our powerful AI features and answer your questions.

Join our May 15 Webinar at 9:00am PST HERE

Can’t make it? We’ll share links to the recordings below.
Webinar - Monday, May 13 [Link to come]

If you have any ideas on how to improve the features, please let us know at
Share your feedback about the RingSense AI experience HERE


What features are currently available?
Real-time note-taking and AI writer for team messaging are currently available in early access preview with more features to come. For information about all the features we’re working on, visit our website.

What information do you use for your AI model?
We do not use RingCentral customer data to develop the AI model. For more information, view our RingSense AI privacy white paper.

Can I only enable/disable these features for some users?
During this early access preview, RingCentral can only enable/disable the capabilities on an account level. This means all licenses within the account will be enabled. Once generally available, admins will be able to directly control feature access to particular users.

As a reminder, by expressing interest, you agreed to the RingCentral beta terms.

For any other questions or to opt out of the early access preview, please contact us at

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

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