article

mike avatar image
mike Posted · · edited ·

Single Point of Contact



A new Single Point of Contact (SPoC) program from Professional Services is now available for US & Canada to serve Ultimate customers with a direct resource of expedited technical support, proactive case resolution, and the best practices to meet their technical needs.RingCentral Single Point of Contact program features a designated professional services team with cloud domain knowledge and hands-on experience to help simplify RingCentral support across an organization.

Single Point of Contact (SpoC) benefits: 
  • Designated resources for accessing technology expertise and resolving issues.
  • Shorter response time with escalated process.
  • Proactive case tracking and management lead to a quicker resolution.
  • Recommendations for best practices to optimize RingCentral solution.
  • Streamlined deployment and tailored phone services to meet business needs.
  • Prompt notifications to stay on top of case status, resolutions, and service updates.
Resources:

  • For additional details about RingCentral Professional Service, contact RingCentral Sales at 800-574-5290.
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Article

Contributors

mike contributed to this article