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RingCentral University Training Webinars



Our Training Team is hard at work creating material which will teach you how to get the most out of your RingCentral phone system.  Each week we will post updates to this thread introducing you to upcoming Training Webinars.

Be sure to click the Follow button at the top of this page to get notified when new webinars are available. (You can unsubscribe at any time).

You can watch many of our recorded webinars online by selecting the Previously Recorded tab.

Have ideas for new topics? Just comment below.

                                                                                                                                
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This reply was created from a merged topic originally titled Register for RingCentral University Live Webinars. Register here for RingCentral University's complimentary live webinar series, hosted by a RingCentral expert. Webinars are tailored for both administrators and end users. A variety of topics are available including RC Desktop, Mobile, RC Meetings, Glip, and more. Be sure to share this link with your colleagues and internal end users too!

    
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Greg. I signed up for a live webinar today at 8 PST and nobody showed up. Around 8:10 I got a 'goodbye' and the call was disconnected. So with that I tried to access your previously recorded content. This to was a no go as it will not play any of the recorded content. So I tried to do the self paced training which took me in a never ending loop back to my login credentials. I have used many different vendors having come from a call center environment but I can say I have never experienced anything like this. It seems impossible to get training. When I called support I got the customary "thats a different department so I will enter a case" response. Who knows where that will go. As to my computer, I am using the most updated version of Chrome so its not a browser issue. My Mac is also on the most recent version of Sierra so I dont think that would have any bearing on this. Suggestions?
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Clearing your Browser cahce and cookies is often the first step to try when you have a login issue to get into the RingCentral portal  or RingCentral University 
http://success.ringcentral.com/articles/RC_Knowledge_Article/Clearing-your-Google-Chrome-browser-s-cache-and-cookies

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I am sure many folks would love to take advantage of your webinars but it usually helps when the trainer shows up. I am losing confidence with Ring Central very quickly. 
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This reply was created from a merged topic originally titled Available Training This Week at RingCentral University. Check out the following complimentary training options at RingCentral University this week:

Webinar - May 9, RingCentral Desktop and Mobile Apps
In this webinar you will learn about key functionality including how to set up and manage your application and user profile, manage contacts, access call logs and recordings, and, of course, how to send and receive calls, faxes, and text messages from both the RingCentral Desktop and the Mobile App.

Webinar - May 11, Introduction to RC Meetings
Learn how to host, schedule, and join a meeting using RC Meetings for both desktop and mobile. Explore options such as the Outlook and Chrome plug ins that make scheduling and joining meetings easier. This session also includes information about helpful meeting settings and features that you can use to optimize and streamline your meetings experience.

Click here and scroll to the bottom of the page to access recorded webinars. Recorded webinars are always available.
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This reply was created from a merged topic originally titled Available Training This Week at RingCentral University. Check out the following complimentary training options at RingCentral University this week:

Webinar - May 9, RingCentral Desktop and Mobile Apps
In this webinar you will learn about key functionality including how to set up and manage your application and user profile, manage contacts, access call logs and recordings, and, of course, how to send and receive calls, faxes, and text messages from both the RingCentral Desktop and the Mobile App.

Webinar - May 11, Introduction to RC Meetings
Learn how to host, schedule, and join a meeting using RC Meetings for both desktop and mobile. Explore options such as the Outlook and Chrome plug ins that make scheduling and joining meetings easier. This session also includes information about helpful meeting settings and features that you can use to optimize and streamline your meetings experience.

Click here and scroll to the bottom of the page to access recorded webinars. Recorded webinars are always available.
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This reply was created from a merged topic originally titled Available Training This Week at RingCentral University. Check out the following complimentary training options at RingCentral University this week:

Webinar - Tuesday, May 23, Effectively Manage Your Phone System Using the Admin Portal
This webinar is for administrators who use the RingCentral Admin Portal to manage their RingCentral phone system. Learn how to navigate the Admin portal and locate key functionality that you will need to manage your RingCentral system.This includes phone numbers, users, phones and devices, reports, call logs, and system setup and configuration. Learn how to review and update service plan, licensing, and payment information and device order status.You will also learn where to locate additional tools including documentation, reports, and release information..

Webinar - Thursday, May 25, Ask Me Anything - Live Q&A Session




Click here to register for live webinars.

Click here to access recorded webinars. Recorded webinars are always available.
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This reply was created from a merged topic originally titled Previously Recorded Training Webinars. RingCentral University includes recordings of all of our training webinars so that you can watch them anytime, anywhere. Below is a list of links to our most popular webinars. If you prefer live training webinars in which you can ask questions view the schedule and register here.

Getting Started: RingCentral Admin Portal (48 minutes)
This webinar is for administrators who use the RingCentral Admin Portal to manage their RingCentral phone system. Learn how to navigate the Admin portal and locate key functionality that you will need to manage your RingCentral system.

Getting Started: RingCentral Office User Settings (36 minutes)
This webinar provides an overview of how to customize your extension settings using the RingCentral online account management tool (ServiceWeb). It also offers a quick introduction to the free applications available to all RingCentral Office users.

Getting Started: RingCentral for Desktop and Mobile 
(31 minutes)
In this webinar you will learn about key functionality including how to access call logs and messages, and, of course, how to send and receive calls, faxes, and text messages from both the RingCentral for Desktop and the RingCentral Mobile applications.

Getting Started: RingCentral Meetings (50 minutes)
Its time to make the transition to RingCentral Meetings. Learn how to host, schedule, and join a video or screen share meeting using RingCentral Meetings for both desktop and mobile.

Beyond the Basics: RingCentral Meetings (35 minutes)
Explore advanced options and plugins available with RingCentral Meetings that will make your meetings easier to schedule, easier to facilitate, and more effective overall. Topics include the Microsoft Outlook Plugin, the RingCentral Mobile App, audio best practices and troubleshooting, video options, and participant management. Learn how to use advanced screen tools such as screen share, whiteboarding, remote access, and full screen mode to improve your online meetings.

Getting Started: RingCentral Glip 
(37 minutes)
Learn how to simplify your workday through streamlined collaboration and communication. Start conversations, share documents, post links, start meetings, and create teams in one central location--all without sending an email.

Beyond the Basics: RingCentral Glip (43 minutes)
Learn how to get the most out of Glip. Explore best practices and advanced features that will help you further simplify and streamline your team-based, virtual project spaces in Glip.

Number Porting Best Practices (24 minutes)
New to RingCentral? Frequently updating your account with new numbers? Admins responsible for number porting can watch this virtual training session focused on best practices for submitting number transfer requests using your online account.
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