article

mike avatar image
mike Posted · · edited ·

Quality of Service Analyitcs

RingCentral Quality of Service Analytics gives you the ability to anticipate and diagnose call quality issues impacting your users.

Take a look at our User Guide to learn more:   Quality of Service Analytics
topic-default
3 comments
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

When will RC offer QoS reporting for Conference? I had a user report a bad experience within a conference. Had no data to reference to find root cause. I contacted support and they said they have no way of providing the data. They also said that the feature was in the works and that it will be coming soon. Do we have a time frame?
0 Likes 0 · ·
Hey HOWARD,

Let me look into this :)
0 Likes 0 · ·
Hey HOWARD,

At this time it is on the road map for 2019. When I learn more I will update this thread :) 
0 Likes 0 · ·

Customer Spaces

Article

Contributors

mike contributed to this article