Question

Problem integrating RingCentral Embeddable Voice


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  • 6 replies

I am trying to integrate RingCentral Embeddable Voice in my application and I am receiving this message in my console.


Mixed Content: The page at 'https://ringcentral.github.io/ringcentral-embeddable-voice/#' was loaded over HTTPS, but requested an insecure resource 'rcmobile://call?number='. This content should also be served over HTTPS.


What can I do to solve this?




10 replies

Hi, Felipe Does your application support 'https'? Now RingCentral Embeddable Voice is deployed on https. And browser require application that integrate it to use https
I got it to pass the initial problem but now I get this:
progress...
app.js:1 rejected
app.js:1 Event: Failed
app.js:1 Incompatible SDP
app.js:1 Event: Terminated

What is Incompatible SDP?
Also this
app.js:1 Wed Jun 27 2018 16:59:04 GMT+0300 (Eastern European Summer Time) | sip.transport | unable to send message, WebSocket is not open
Hi @Felipe, Can you capture the SDP for me by following this steps ? 

1. Login to widget
2. Right click on the widget 
3. Open Developer Console
4. Select Network tab
5. Select web sockets menu 
Sorry @VB for the late response. Here it goes.




Can you please show me 488 Message on the 

Any news @VB?
Hi Felipe ,

Can you reach me out at vyshakh.babji@ringcentral.com  . Lets go over it . I am assuming the app is not setup right. Also, have you tried to install RingCentral Google Chrome Extension app? do you have the same issue ? 
Hello @VB,

I think we have a different timezone, so I just can see your answer in the next day.
As I mentioned before the extension for chrome works for some reason which I don't know.

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