When making an outbound call via JS SDK webphone

  • 19 June 2023
  • 1 reply

I can receive calls with now errors and can actually complete the call, but I can't make outbound calls (When calling some numbers the respond is "the number you dialed can't be reached" or something like this and sometimes it does not do anything.

Client ID = jfEaGJSpQgaMYwr8Q-O1Zg

Sandbox numebr = +12678284935

1 reply

None of your sandbox users have any direct number nor a digital line. Login the sandbox admin portal and add phone number or phone to one of the users and try again.