Are you looking for a powerful way to enhance your customer communication? Look no further! RingCentral offers an incredible opportunity to integrate seamlessly with Beetexting, an intuitive Text/SMS messaging platform, designed to support businesses in connecting with their customers more effectively.
What is Beetexting?
Through integration, RingCentral users can take advantage of Beetexting’s 175+ business text messaging capabilities for sales, marketing, and customer service, delighting customers by offering the option to text with you. Research shows that 64% of consumers report they are more likely to have a positive perception of a company that offers SMS as a service channel. Beetexting enables smoother SMS and MMS communication to boost customer engagement and productivity.
Key Features
The Beetexting Advanced SMS Inbox integrates into your RingCentral app. When you have purchased Beetexting Advanced SMS Inbox licenses, you can assign them to users and get access to the following great features:
- Shared SMS inboxes: Your team can view and manage all customer text conversations from a single, shared inbox. It's perfect for ensuring no customer inquiry falls through the cracks and that everyone is on the same page.
- Mass texting: Need to send an announcement, promotion, or important update to a group of contacts? Beetexting makes it simple to send broadcast messages to your lists, helping you reach your customers instantly.
- Automation: Save time and ensure timely communication with powerful automation features. You can set up automated replies for common questions, send meeting reminders and follow-ups, and even manage your opt-in/opt-out lists effortlessly. Create Interactive Text Receptionists (ITR) - like IVR, but for SMS, allowing contacts to choose their consent preferences, self-direct to the right department, and more! The ultimate time-saver.
- Payment requests: Make it incredibly convenient for your customers to pay! You can send secure payment requests directly through SMS, allowing them to complete transactions right from their phones using either Beetexting’s Stripe or QuickBooks integrations.
We also have a fantastic resource that breaks down features that you can use! Check out our recent blog post:
- Advanced SMS Inbox | RingCentral
- 7 ways to use Beetexting SMS for better customer service | RingCentral Blog
Ready to get started with Beetexting and elevate your customer service experience?
Learn more about the Beetexting integration with RingCentral and explore how it can benefit your unique business needs.Â
You can always contact us at 1 (888) 898-4591, Option 1 for assistance.
We'd love to hear from you!
Have you used Beetexting or other SMS solutions for your customer service? Share your experiences and tips in the comments below!