OAU-233:The client doesn't support user's brand
The only difference for this client is that it is using RC Canada.
How to resolve it? Your help is greatly appreciated
"The client doesn't support user's brand" is very common error if the particular brand is not specified in the configuration.
Once the app is created you cannot change much of the configuration, you need to mail Dev support team to change the brand to RC Canada.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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