question

Geordano avatar image
Geordano asked Phong Vu answered

RingCentral Embeddable return Refresh token is missing

Hello, I am using RingCentral Embeddable using my Sandbox Environment test data

When trying to login, it connects but then I get this error

Uncaught (in promise) Error: Refresh token is missing


Uncaught (in promise) Error: Refresh token is missing

Why could this be happening?


Thanks!

authentication
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Phong Vu avatar image
Phong Vu answered

Can you let me know the platform type of your app? Or give me the app client id so I can check it.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys