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Sachie Stover avatar image
Sachie Stover asked Becky-Community_Manager edited

RingCentral App

The new RingCentral app does not have the availability to sort by color or move task manually. During update we also lost some group messsages.

you can no longer see all task in each team as well.

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Hi Sachie, please share this in our Ideas Portal at https://ideas.ringcentral.com/. You can also contact our Tech Support Team with the issue of your lost group messages,

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Support told me to post all issues here.

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You may post feature requests in our Ideas Portal. However, losing group messages is a Tech Issue and should be checked on their end or be escalated to a higher tier for investigation. Do you have a case number?

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No I do not

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Please send us your account details like RingCentral number at community.support@ringcentral.com. I can create a case for you and escalate it to our Tech Support Team.

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