How can I retrieve all SMS Messages to/from a phone number from our entire account? I am only able to pull messages to/from a specific extension using the API test method.
How can I retrieve all SMS Messages to/from a phone number from our entire account? I am only able to pull messages to/from a specific extension using the API test method.
Hi Phong
Will I have to call each extension one at a time? Is there a way to get all messages send from anyone in the company with a single API Call?
The only choice is to use the message store export API. Unfortunately, that API does not support much of filtering to export just a certain message type. Check this out if it helps.
https://developers.ringcentral.com/api-reference/Message-Exports/createMessageStoreReport
https://medium.com/ringcentral-developers/how-to-archive-companys-messaging-content-3d051068667b
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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