I have an application that downloads call logs. I would like to get the Call Session Status for each call log record. However, I get 404s when accessing the telephony/sessions endpoint. No doubt this is something simple; I'm hoping that someone can give me a pointer.
The app is provisioned with Call Control and Read Call Log permissions.
In the API explorer, I authenticate with the app in the sandbox. Issuing a request against the call-log endpoint returns records like this:
{ ... "records": [ { "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/297618004/extension/297618004/call-log/AiIqKidyZEHuzUA?view=Simple", "id": "AiIqKidyZEHuzUA", "sessionId": "25791899004", "startTime": "2021-06-29T18:14:30.968Z", "duration": 19, "type": "Voice", "internalType": "LongDistance", "direction": "Outbound", "action": "RingOut PC", "result": "Call connected", "to": { "phoneNumber": "+1512587XXXX", "location": "Austin, TX" }, "from": { "name": "Mike XXXX", "phoneNumber": "+1424316XXXX", "extensionId": "29761XXXX" }, "extension": { "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/297618004/extension/297618004", "id": 29761XXXX }, "telephonySessionId": "s-3e9b01063b6042548ba69b8f4975800b" }, ... ], ... }
If I drop the telephonySessionId value from the above response into the API explorer and hit the telephony/sessions endpoint, I get a 404. The curl command from API explorer:
curl --request GET \ --url 'https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/telephony/sessions/s-3e9b01063b6042548ba69b8f4975800b' \ --header 'accept: application/json' \ --header 'authorization: Bearer ...
The response is:
HTTP/1.1 404 Not Found
Server: nginx
Date: Tue, 29 Jun 2021 19:55:51 GMT
Content-Type: text/plain
Transfer-Encoding: chunked
X-Rate-Limit-Group: light
X-Rate-Limit-Limit: 50
X-Rate-Limit-Remaining: 49
X-Rate-Limit-Window: 60
RoutingKey: SJC11P01
RCRequestId: 017a339e-d914-11eb-aa39-005056bb4bfe
Connection: keep-alive
It would appear that the telephonyStatusId is incorrect and thus causes a 404.
What is the correct way to do this? If the telephonySessionId from the call log is not the correct value, where do I find it?