question

Lea Weiss avatar image
Lea Weiss asked Lea Weiss answered

Mobile App Rings / Desktop Answers

I have the desktop app and the mobile app on my iPhone XR. When I am sitting at my desk, I prefer to use my cell phone to answer calls, and they ring through the app just fine, but when I answer the call on my cell phone the audio defaults to the desktop computer app. How do I resolve this issue?

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jenn-community-moderator avatar image jenn-community-moderator ♦ commented ·

Hello @Lea Weiss! I want to know the version of the app that you are using? Can you also post a screenshot, please? Thank you!

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Lea Weiss answered

Hello & thank you. I have Mobile App Version 21.2.30.88494 & Desktop App below. screenshot-2021-06-30-133250.jpg


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