question

Geordano avatar image
Geordano asked Embbnux Ji answered

Request telephony / sessions / parties to graduate application using embeddable widget

Hi, I'm trying to test the telephony / sessions / parties / reject endpoint

I don't know how to make those requests using the embeddable widget


You can help me with this request manually, I only have this pending request to publish the application

These are the data of my application

Application Name: Contac centre RC app

Client ID: u7tdHSRtRESZXDkNlyXakA


Any suggestions on how to proceed so we can get our app graduated?

Thanks in advance

embeddablesessionstelephonywidget
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Phong Vu avatar image
Phong Vu answered Ivan Andres Carrillo Bustos commented

You app is graduated.

If you don't need that endpoint, remove it from your code.

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Hi Phong, hope you are doing well.


Is it possible that you could provide me assistance? I have a very similar issue.


Thanks!

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Geordano avatar image
Geordano answered

OK, thank you very much for your help

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Embbnux Ji avatar image
Embbnux Ji answered

For other users who have same issue, this is feature to reject call that ringing in other devices when calling mode in this widget is not Browser.


To test it:

1. Set calling mode into Call with RingCentral Phone in Calling setting page

2. Login your sandbox account at RingCentral Phone desktop app https://developers.ringcentral.com/guide/basics/your-rc-phone
3. Use other phone to call your sandbox number

4. Reject it at the widget, the ringing call should be showed at "Ongoing calls on my other devices"

5. To pass the graduation requests, you need to reject 5 times in 48 hours

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys