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Quick-It Courier asked mary-community-moderator commented

Desktop Sound Notifications and Text Sounds

I am trying to figure out why I no longer seem to receive "sound" notifications for texts on the new version of Ring Central For Desktop..i used to.

So now, if I'm not looking right at it, I do not know that there's a text - this is the same for both my Mac & PC.

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My coworkers and I are having the same issue and we have gone through the Notifications and Sounds under Settings and has not worked. I even looked on my computer to see if I had something turned off, but nothing was.


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Hi Michelle, are you referring to the app on your phone?

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Michele Leone avatar image Michele Leone mary-community-moderator ♦ ·

Hi Mary,

No, the desktop app.

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mary-community-moderator answered
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