question

Andy Wong avatar image
Andy Wong asked Anirban edited

How to park a call using desk phone

Hi, I'm new to Ring Central and have a simple question hope someone can help.

Basically, I'd like to find out how can I park a call and then transfer to the recipient using Polycom desk phone. For example, if I pick up a incoming call for my colleague and I need to park the call to a location and then inform my colleague (via intercom I guess) the park location for him/she to pick up the call. What do I need to setup to perform the above? Thanks in advance.

phone
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Anirban avatar image
Anirban answered Anirban edited

Have you gone through this doc:

https://support.ringcentral.com/article/Call-park-frequently-asked-questions.html

https://support.ringcentral.com/article/5177.html

It will answer most of your question regarding Desk phone

2 comments
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Andy Wong avatar image Andy Wong commented ·

Thanks Anirban. Those 2 links doesn't seems work. It just keeping loading.... any ideas?

0 Likes 0 ·
Anirban avatar image Anirban Andy Wong commented ·

You need to wait for sometime ... it will load. If you are using mobile browser, view the page as desktop version in browser.

Screenshot from 2nd link:

1626873513329.png

0 Likes 0 ·
1626873513329.png (131.6 KiB)
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app