Has anyone else noticed that sip.ringcentral.com (126.96.36.199) has been dropping packets? We were down for over an hour yesterday when sip.ringcentral.com was not available. I called into support to open a ticket and tried to explain the issue, but you know RingCentral support it is a bit iffy and they need to follow procedures.
Anyway, after an hour on support the server came back on line (support said it is was a DNS issue LOL, pinging an 188.8.131.52 has nothing to do with DNS. anyway). It was dropping a lot of packets. And today though the server is up, its network does not seem to be stable and is still dropping packets. I tested from three different ISPs and one is an MPLs straight into their network.
We tested for packet loss all the way up to the hop before 184.108.40.206 and the route was clean. The issue appears to be at 220.127.116.11, I am guessing this ip is some kind of load balancer like an NGINX by the way it acts.
Is anyone else seeing the packet drops?